Water

Consider switching to a water meter

Switching to a water meter can save you an average of £150 per year, and the installation is free. Use the Consumer Council for Water’s calculator to see if you can save by switching to a meter.

The Priority Services Register

If you need extra help from your water company, you may qualify for the Priority Services Register. This free service offers support for those who:

• are going through life changes
• need to use vital medical equipment
• are an expectant mother or have a baby under 12 months
• are deaf, hard of hearing or have a sight or speech impairment
• have restricted mobility or a disability
• have a serious or long-term illness

Contact your water provider to see if you’re eligible for this support.

Discounted tariffs and support schemes

Many water companies offer discounted tariffs and support schemes for those struggling to pay their water bills. These include WaterSure and WaterHelp.

The schemes can help lower the cost of your water bill, including capping bills or offering payment plans.

Check with your water provider for eligibility and further details.

Help paying your bills with benefits

If you’re having difficulty paying your water bills, you may be eligible for third-party deductions, where some of your water bill can be paid directly out of your benefits. Benefits that qualify include:

• Universal Credit
• Income-based Jobseeker’s Allowance (JSA)
• Income-related Employment and Support Allowance (ESA)
• Income Support
• Pension Credit

Quick tips for further savings on your water bill

Small changes can significantly lower your water bills:

• Upgrade to energy-efficient appliances – an energy-efficient washer can save 6,000 gallons of water per year.
• Fix dripping taps – A dripping tap can waste the equivalent of half a bath’s worth of water a week
• Claim free gadgets – Contact your water supplier to get free water-saving gadgets, such as shower timers or efficient showerheads, to help you monitor and reduce your usage.
• Use discounted gadgets – Some water companies may offer free or discounted water-saving gadgets.